IT Support Engineer, Systems Automation · Builder
I work in IT at PropLogix, where I automate the work that used to eat the day: account lifecycle, license audits, asset tracking, email security and internal tools. Lately that means building AI tools for property research and running local models on our own hardware. I like fixing the root cause so the same ticket never comes back.
PropLogix · property due diligence for the title industry
I moved into a systems automation role focused on replacing manual IT and operations work with tools and automation.
PropLogix
Every job I've had, from running a YouTube production to managing a kitchen to moderating social media to engineering IT systems, boiled down to the same thing: someone hands you chaos, and you make it work. I got promoted in every role because I don't just do the job, I improve how the job gets done. I write the documentation, build the training materials, and find the problems nobody asked me to look for.
I don't have a CS degree. I got into IT because I'd been fixing things my whole life and someone finally gave me a shot. Everything I know about databases, infrastructure, AI, and development I learned by doing, and I haven't stopped learning since.
MaxWorks is where all of that comes together. I build production-grade software, design autonomous AI systems, and solve real problems for real users, with the same standards I hold myself to at my day job, applied to projects I own completely.
Model-agnostic: Claude, Claude Code, Claude Cowork, OpenAI Codex, Gemini, Minimax, local LLMs (Ollama) on our own GPU hardware, and more. AI agents, LLM workflow design, local model benchmarking, structured prompting, human-in-the-loop systems, IT automation, automated data validation & QA
React, TypeScript, Python, Kotlin, Jetpack Compose, Node.js, Supabase, PostgreSQL, API integration & data pipelines, HTML, CSS, Android app development, desktop app development
SQL Server, TSQL, PostgreSQL, database management, metadata management, data validation pipelines, multi-source data aggregation
Microsoft Entra ID, Exchange Online, SharePoint, OneDrive, Intune, Microsoft Defender, Purview, group-based licensing, Conditional Access, Microsoft Graph API, Exchange Online PowerShell (certificate auth), automated onboarding, offboarding and transfers
Hardware troubleshooting & repair, endpoint fleet management (Intune, ScreenConnect, BitLocker), signed installer packaging, Linux servers, on-prem GPU servers, AWS, Azure DevOps, Docker, CI/CD, Windows, VPN and SSO administration, NetSuite asset tracking, Zendesk
PowerShell, Python, SQL scripting, Playwright, Git, browser-based application testing, technical documentation, knowledge base creation, technical support
Cross-functional collaboration, customer service, escalation management, training & protocol creation, project planning & management, problem solving, written communication, license and compliance auditing
Audio & video editing, videography, graphic design, Adobe Creative Suite, Sony Vegas, voice-over, online advertising, social media management
Was building PCs from scratch as a kid: fixing bent CPU pins, soldering, modding consoles, even fixing the red ring of death on my Xbox 360 when everyone else was shipping theirs back to Microsoft. By high school I was running the computer class because I knew more than the teacher, and figured out how to bypass the school's network restrictions to host a Quake 3 LAN party during class. Got caught, got in trouble. Honestly, that was my first penetration test.
New York. Co-produced a Transformers animation YouTube channel for eight years, coordinating voice actors and scriptwriters, doing voice performances and audio editing, and running graphic design and social media. At the same time I worked as a sous chef in Brooklyn for three years, training staff, running the grill and fry stations, and keeping quality up during rush. Also filmed student presentations as a videographer for Touro University. Earned a BA in Digital Imaging Design. Every one of these taught me to manage people and deadlines under pressure.
Moved to Florida and into social media moderation. Recognized as a subject matter expert and promoted to the highest escalation tier, and wrote the protocols and training materials the moderation team followed. Then shifted to data operations as a property analyst: became a trusted advisor on the team, ran automated bot processing, validated data quality, and improved client satisfaction scores. Got promoted again.
Got my first real shot at IT at the same company. No CS degree, just years of being the person who fixes things. Earned my Google IT Support cert and got promoted to engineer. Since then I've run Microsoft 365 and Entra ID for a 300+ seat regulated org, worked Microsoft Graph and Exchange Online directly, fixed production databases, handled phishing response, and automated the account, license and asset work that used to be manual. Then AI dropped, and I started applying it to real problems.
In September 2026 I moved into a systems automation role: building AI tools for property research, running local models on our own GPU server, and replacing manual IT work with automation. On my own time I build BotBinder and Jack, and MaxWorks brings it all under one roof. Same approach everywhere: plan it, build it, ship it.
Whether it's an AI agent, an app, or an automation problem, let's talk.
Get in touch